Microsoft Dynamics CRM ™

Microsoft Dynamics CRM solution – IFD Engineering Ltd

The CRM system Microsoft Dynamics CRM is a powerful and full solution for modern and targeted customer relation management, that also uses the rich options of the products from the Microsoft Office™ и Microsoft Dynamics™ product families.

The modules of the CRM system Microsoft Dynamics CRM are divided in the following functional groups:

  • Sales
  • Marketing
  • Service
  • Configuration

At first glance, the main modules have predictable functionality – but every one of them has a rich and wide package of services and user options.

Microsoft Dynamics CRM solution – IFD Engineering Ltd

Here are some of the advantages of CRM system Microsoft Dynamics:

  • Easy to use product
  • Possibility for work with multiple companies
  • Option for configuration of text and graphic Dashboards for different roles
  • A variety of forms for the objects, that can be adapted according to the needed information
  • Rich options for easy and fast search with individual filters and data
  • Effective provision of standard business processes and logic with option to adapt
  • Rich personalization options
  • Options for defining extra data structures, lists, formats and processes
  • Integrated work with the products of Microsoft Office™ family and their functions
  • Powerful data import functionality
  • Option for configuring a check for duplicated data
  • Modern web interface
  • Personalization of the work space design
  • The Multi-Entity Search option, which allows searching with one key word in: companies, contacts, sales opportunities

Microsoft Dynamics CRM – powerful and technologically mature solution that answers your ambitions for business goals and growth.

IFD Engineering LTD can give consulting for presentation, analysis and establishing the needed personalization of Microsoft Dynamics CRM for your business. Do not hesitate to contact us for more information.